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Q&A: The Key to Better Jewelry Ads

By Jennifer Heebner, Senior Associate Editor -- JCK-Jewelers Circular Keystone, 12/1/2003

JCK interviewed Ellen Fruchtman, president of Fruchtman Marketing, Toledo, Ohio, for some insight into advertising strategies.

JCK: Please explain your advertising strategy for jewelers.

Ellen Fruchtman: Our jeweler ads feature plenty of white space. Typically, we include a photo of only one product, and copy is kept to a minimum. One headline, one product, and the jeweler. This minimalist approach draws readers' eyes to the ad just as they'd be drawn to a bull's-eye. Jewelers should remember that their print ad sits in the middle of a page surrounded by newsprint and other advertisements. If ads don't have a lot of white space and a central focal point, what will make readers zero in on them?

JCK: What's the key to an ad that looks good and drives home a message?

EF: Clever and/or emotionally driven headlines that focus more on the event, such as anniversaries, holidays, graduations, and birthdays, than the product. We want jewelry to be seen as a way to enhance and celebrate events so readers have an emotional reason to want jewelry and to buy it from a jeweler who shares their sentiments. Price points may or may not be included. When they are, we typically state "starting at $XX" so readers know there is something in the store for every taste and budget.

JCK: How do you know your jewelry-ad tactics are effective for your clients?

EF: We can't say if the layout and style of the print ads alone contribute to a jeweler's success, but ads are designed to complement the emotional impact of our broadcast spots, all of which run year-round for maximum awareness. However, we do know they are popular with consumers because our jewelers often receive "fan mail." Most recently, one customer wrote: "I just wanted to compliment you on having the chutzpa to do these ads. I think they're cutting edge, very well done, and will definitely get you noticed."

 

More Tips for Effective Ad Campaigns

  • Advertise steadily throughout the year, not only in the fourth quarter.
  • Clearly state what you're selling—jewelry, diamonds, romance, a ticket out of the "doghouse," etc.—via your chosen technique.
  • Give custom-made collections suitable names so consumers can better remember pieces.
  • Mix fashion, fine jewelry, and art into campaigns, as all are connected.
  • Select the best ad campaign technique for your company. For example, image-based campaigns aren't for everybody because of the attention to detail that's necessary, and celebrity-endorsed campaigns can be cost-prohibitive.
  • Make your ads' positions—inside cover, for example—in any publication a priority, and make it consistent to ensure the ad is seen.
  • Keep ads simple, leaving out extraneous elements that might detract from great products or messages.
  • Focus headlines on specific events (such as anniversaries) or moments (such as a cozy Sunday morning in bed with your spouse) to strike up emotional reasons to purchase jewelry.
  • Include prices if desired, citing a range—"from $900-$1 million"—or stating "starting at $500" to let customers know items are available for every budget.
  • Be sure your ads resonate with the demographic you're trying to reach.
  • Invest in good photography to showcase the jewelry in the best possible way.

What Do You Sell?

Jewelry isn't always the main draw in a jewelry ad. According to jewelers and marketing experts, shoppers are looking to buy a host of other things, including:

Emotion

Romance

A ticket out of the "doghouse"

Beauty

A lifestyle

Honesty

A message

Meaning

An experience

Fulfillment

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