Jewelry TV Gets Heat Over Andesine Sales

I need help I was one of the people who could recover from the Andn./Lab. rip off. It said to mail in by 4/20/09, but I was sick and just had surgery on 5/5/09. Can I still recover? I have had so many problems with these people. I wish I could get all my money back....

all you people who speak so highly of how righteous and honest JTV is for being so willing to contact those buyers of the "fake" stones and somewhat admit their guilt in this, let me enlighten you gullible folks. JTV lied to me for a year and told me, on many occasions, they were still testing these VALUABLE gemstones to determine what they actually were. month after month, I was told there was still NO new formation they could give me and more blah,blah ,blah over and over again. Thet said, and I have the phone calls taped(some of them), cell phone records from my phone company and some calls were 15-30 minutes many times to discuss that situation. they lied to me week after week, month after month for a solid year. it took me 4-5 months to get my customer history reports showing everything I purchased with all the necessary info that JTV wanted from me in order to return these stones. They fed me crap/BS up to 2 days after this so-called lawsuit was resolved. TWO FRICKING DAYS after I was FINALLY able to send them my andesine back to them with all the info they wanted(i had not saved the invoices of the transactions)was I finally able to resolve my gemstone returns with them, THEN THEY SAID, SORRY SIR BUT THIS HAS NOW BEEN SETTLED AND WE CAN GIVE YOU A WEBSITE ADDRESS TO GO TO AND YOU CAN NOW DEAL WITH THEM,BLAH, BLAH, BLAH) They LIED to me for over (9) months about these stones, knowing ALL along that they were going to settle this fricking lawsuit. They are a manipulative, lying, conniving business and all of their employess were given a line of BS to give me each and everytime I called. I had spoken with customer service reps,supervisors and the so-called "RESOLUTION" dept. and was lied to each and everytime. I spent over $3,000. thousand dollars of hard earned monies trusting their line of crap and could NOT even return these gemstone after (9) months of back and forth conversations. They DO NOT care who they screw or how much money they screw you out of. THEY ARE LIERS, each and everyone of these cheap hustlers. They get new customers every day and DO NOT give a damn about someone doing business elsewhere. What goes around comes around and cheap, lying con men like JTV will one day get theirs exactly where it really hurts them, in their own pocketbooks and maybe somewhere else to top it off even better!!

Now well more than half a year has passed since some consumers began researching the andesine/lab issue. Other than the ISG Report and references in Colored Stone magazine/electronic newsletter, I see nothing changing and the industry doing business as usual.
Even if you''ve never sold anything other than diamonds, if you do ANY business in the gemstone industry, this will effect you! Why? Consumer Confidence. It took a group of complete newbie housewives/hobbists only a few months to sniff out a rat with the andesine/lab. Please do not make the same mistake and underestimate your consumer. Sooner or later this (or the next fiasco)will be on CNN, and when it is, can you imagine the beating the whole industry will take?
Where is the FTC? The Jeweler''s Vigilance Committee? Why have those who would NEVER misrepresent their product not been up in arms and allowed this stain on their profession to stand?

JTV claims that they had the Andesine tested by a major labratory and the labratory found no evidence of treatment.
Why did Robert James FGA,GG and a Licensed P&C Insurance adjuster and Educator at International School of Gemology find possible evidence of color ehnancement possibly from diffusion treatment or another type of coating. The initial ISG Gemlab results and Raman Scan of the enterior and exteror surfaces of the gemstone - found that it had been subjected to some form of diffusion treatment that has resulted in the Red color of the andesine. If you want full information of the test ran on Andesine go to the ISG School of gemology website (www.yourgemologist.com/forumsboard)
What were the credentials of the person doing the test for JTV? Where is the documents showing the tests were even ran? makes you wonder....

This industry has a long history of gemstone enhancements, denial, and then attempting to justify the treatments and save face. There are numerous lawsuits against the "business" including a diamond class action, Paraiba origin, and now the great plagioclase feldspar debacle that could lead to much needed new regulation of at least TV home shopping gem and jewelry scam artists and hopefully, the entire industry.