JCK Online - July 1, 2009

Traffic is down. So are sales. Newspaper headlines are uniformly negative. So how do you keep your salespeople's morale from drooping as well? It's a real problem, say retailers. “My salespeople are working just as hard as they did last year for less money,” notes Brian Toone, president and chief executive officer of the Jewelry Design Center in Spokane, Wash.

• Features
• What 'The Necklace' Can Teach the Jewelry Industry
• Tighten Your Belt (But Let Out Some Optimism)
• At Last

• FirstRead/News
• Finlay’s Future in Doubt
• Is De Beers No. 2?
• Robbins Bros. CEO: 'Chapter 11 Is Behind Us’
• Jewelers Try to Navigate the UCCs
• Counterpoint
• The Show Dilemma
• Editor-at-Large
• Are We There Yet?
• Our World
• New Diamond Paradigm

• FirstRead/Retail
• How to Deal With Difficult Customers
• Book Smarts
• Book Smarts
• Expert Business Tips
• How to Create Problem-Solving Employees
• Gem Pricing Report
• Gem Pricing Report
• Practical PR
• Get Press—Without a Release
• Retail Success Story
• CAD/CAM, New Location Boost Smith & Bevill
• Sales Tips from JA
• Inspiration Leads to Sales-peration
• Strategies for Selling
• Increase Your Customer Base
• The Retail Advantage
• Pearls of Wisdom

• FirstRead/Style
• Just Treat It