JCK Online - October 1, 1996

A recent jewelers' forum sponsored by GIA evolved into a heated discussion of what effect the Internet will have on the industry. Not surprisingly, the panelists' opinions ran the gamut: from "let's face it, a lot of business is going to be done in cyberspace" to "it may be useful for browsing, but the Internet can never replace personal, face-to-face contact between buyers and sellers.

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